Customer Profiles APIs

AI-Enhanced Customer Profiles APIs

Unlock hyper-personalized travel experiences by building rich, AI-enriched traveler profiles seamlessly integrated into every booking journey.

Spyface’s Customer Profile APIs allow platforms to create, retrieve, and transfer user data intelligently. From loyalty and seat preferences to dietary needs, accessibility options, and corporate travel rules, our AI models learn and adapt from every booking to improve future ones.

👤 Core Profile APIs

• Create Profile: Instantly build user profiles enriched with preferences, loyalty programs, preferred suppliers, biometrics, and consent settings.
• Retrieve Profile: Fetch and display real-time profile data including travel behavior trends and AI-updated metadata.
• Transfer Profile: Quickly prefill PNRs using stored preferences and policies. AI selects which data to transfer based on trip type and privacy rules.

🔍 Additional AI Features

• Intent Prediction Engine: Understand what type of trip (leisure/business/bleisure) is likely being planned based on past behavior.
• Smart Consent Tracker: Tracks user data usage preferences and applies rules based on regional data regulations (e.g., GDPR, CCPA).
• Cross-Channel Identity Sync: Sync traveler identity and preferences across web, mobile, kiosk, and chatbot interfaces.
• Real-Time Enrichment: Combine historical profiles with live session data to dynamically adjust results.

🧪 Sample API Response (JSON)

This enriched profile response showcases loyalty integration, corporate policy, consent flags, and real-time preference scoring powered by AI.

{
  "profile_id": "USR_90213",
  "full_name": "Daniela Mertens",
  "email": "daniela.mertens@example.com",
  "frequent_flyer": {
    "program": "Lufthansa Miles & More",
    "tier": "Senator",
    "number": "LH3981237"
  },
  "preferences": {
    "seat": "Aisle",
    "meal": "Vegetarian",
    "language": "de",
    "wifi_required": true
  },
  "corporate_policy": {
    "company": "EcoTravel GmbH",
    "booking_limit_usd": 1500,
    "preferred_suppliers": ["LH", "AF", "NH"]
  },
  "consents": {
    "data_sharing": true,
    "marketing_opt_in": false,
    "ai_personalization": true
  },
  "ai_scoring": {
    "profile_completion": 92.7,
    "trip_intent_likelihood": "business",
    "rebooking_probability": 0.83
  },
  "meta": {
    "created_at": "2024-11-02T10:14:22Z",
    "last_updated": "2025-07-20T13:44:01Z",
    "api_version": "v2.8.1"
  }
}